WELCOME TO SUP CALL

Thank you for visiting SUP CALL! My name is Daddy Jim. How may I help you today?

HAHA! I can't say I miss saying that all too familiar opening spiel but some habits are so hard to break. I thought it's just appropriate to use that opening spiel to welcome you to "Sup Call: True Confessions of An Ex-Call Center Supervisor".

And as the description says, this blog aims to be an info hub for stories, experiences, news, events and resources for the call center professional.

Ex-Call Center Supervisor? Yes! It's a long story. Hotel reservations. Satellite TV. TELCOS. Been there. Done that. Six years tour. Two years as a sup. Made a lot of friends and, sadly, a few "enemies". It comes with the position. Y'all know that, right?

Let's park that story for now. I don't want to be a spoiler.

Whether you're tenured or a newbie or just curious to know more about how life in a typical call center is, you are welcome to comment and share your own experiences and opinions.

Welcome to SUP CALL! Let's have fun! LOG IN!!!